How To Use Facebook In Compliance Online Training
Most people check Facebook feeds daily, sometimes hourly. It allows us to check up on friends, read the latest news, and voice our opinions. But it’s also a valuable compliance online training tool that gets employees involved, no matter where they are in the world. You can develop groups for every branch or team to protect sensitive data. Or share resources to every member of the organization with the click of a button. The list goes on and on. So, let’s explore some innovative ways to use Facebook for training that you can implement right away.
6 Ways To Leverage Facebook For Your Compliance Training Program
1. Departmental Problem-Solving Groups
Launch groups for every department or employee job role where they can discuss issues and solve them collectively. They’re able to tap into the strengths of the team instead of going it alone. For example, they aren’t sure how to handle a client who acts inappropriately. So, the employees log in to the problem-solving group to get their input and explore different approaches. This also gives them a place to vent, share experiences, and post compliance updates. Such as new rules or regulations that only impact their department. Ensure the group is closed so nobody has to worry about their work-related obstacles going public.
2. Daily Demo Videos
Many organizations have process manuals and reference guides, but these don’t set a visual example. Share daily demo videos for compliance online training on your Facebook page. Employees can see how it’s done and mimic those behaviors in the workplace to mitigate compliance risks. It can even be clips from your course, webinars, or employee-generated demos. In fact, you may want to go with the latter to boost engagement and get them involved in the training experience. Give them resources they can use to record their video clip and some guidelines to follow. Then encourage them to submit it for review to their managers or instructors for a quick quality check. You don’t need employees posting inaccurate information to the Facebook wall.
3. Live Compliance Chats
This Facebook in online training idea can involve live video feeds, instant messaging, or discussions via private groups. Host a weekly or monthly live chat that allows employees to voice their concerns and ask questions to improve compliance. This is particularly helpful for controversial or sensitive topics that may lead to confusion. Notify employees of the subject matter in advance so they have time to prepare. You should also give them tie-in tools to explore the issue before they attend the live event. Such as simulations and tutorials that impart the basics. This prevents redundant or rudimentary questions that are already covered in the training course.
4. Self-Evaluation Prompts
Facebook for training is all about personalization. You post information or host events that allow them to assign meaning. One of the best ways to achieve this is self-evaluation prompts. Post a compliance scenario that might result in multiple outcomes based on the employees’ skills, experience, and background. Then invite them to reflect on the issue and how they’ve handled similar incidents in the past. If it’s a new scenario, they can think about how they might react and the associated consequences. Get them to ponder the issue from a personal viewpoint. Instead of just reading theories and trying to memorize the rules to pass an exam. If they’re comfortable doing so, they can leave their response in the comment section and get peer feedback.
5. Weekly Resource Recaps
Compliance online training usually involves a lot of information. Numerous modules, activities, and exams. So, give your employees a weekly recap of what you covered and how it relates to their job duties. Include links to relevant resources so they can quickly refresh their memory and review topics they missed. Maybe they were away for a client meeting and couldn’t make the compliance webinar. Or they want to retake the task simulation to achieve better results. You can even post a top 10 list of the most crucial topics or skills you addressed throughout the week. Everybody loves those countdown lists, even busy employees who think they don’t have time for mandatory training.
6. Assumption-Challenging Polls
A major part of compliance training is building awareness. Employees want to follow the rules and stay safe on the job. They dread being in a position where they compromise your company’s integrity or incur fines. However, they’re simply unaware of how to abide by regulations in the real world or that they’re even making mistakes. Challenge their assumptions with Facebook for training polls. It could be a 3-question survey to see how much they know about the topic and identify gaps. The results display right away so that they can seek out additional training and remedy the issue. Above all else, these polls are intended for behavioral change. Employees have the opportunity to re-evaluate their actions and decision-making process on the job. Then align their behaviors and attitudes to avoid compliance faux pas.
Compliance online training may not seem like a natural fit for Facebook. Or social media, in general. Shouldn’t it be a self-paced training activity so employees can go at their own speed and focus on personal gaps? The truth is that Facebook in online training is a versatile tool that suits virtually every topic, especially those that involve rules, and regulations, and policies that impact work duties. Staffers can share their experiences, insights, and tips to help mitigate risks and improve the team dynamic. Just make sure you set guidelines so that everyone stays the course and doesn’t veer off into gifs, games, and other distractions.
Which compliance training LMS is right for your organization? Check out our Top Compliance Training LMS Software To Use For Your Workforce list to see which companies stand out from the competition.